National Towing Analyst


What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a National Towing Analyst to join the FleetNet team.


Your contribution may include:

  • Auditing all towing activity for compliance and approved charges.
  • Analyze all tow invoices for market competitiveness.
  • Research and develop market quotes for tow activity on a case by case basis.
  • Analyze all accident claims for economic prudence.
  • Research cost components and propose resolution for upper management approval.
  • Compare and evaluate different courses of action for customer.
  • Determine how best to resolve dispute within scope of authority.
  • Investigate and resolve all damage claims filed by customers.
  • Attend trade shows as required.

As a National Towing Analyst, you will be a member of the FleetNet Team. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Minimum 2 years of experience auditing towing invoices
  • Minimum 2 years of experience working with Microsoft office, excelMinimum 2 years of experience negotiating rates with towing vendors of commercial vehicles
  • Knowledge of towing and recovery equipment
  • Excellent written and communication skills

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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