Product Development Analyst


What You'll Do

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Product Development Analyst to join the ArcBest team. The Product Development Analyst is responsible for collaborating with product stakeholders to define, document, prioritize, implement, and execute the product roadmap. This position is also responsible for understanding business requirements, driving adoption and best practices, managing product backlog and issue resolution, executing new releases, and supporting the ongoing optimization of the product.

Your contribution may include:

  • Obtain user feedback and suggest appropriate product revisions.
  • Coordinate product release activities.
  • Maintain expert product knowledge for timely issue resolution.
  • Collaborate with Product Owners in backlog refinement and prioritization.
  • Develop comprehensive understanding of user needs to optimize product value.
  • Define user acceptance criteria and identify functional enabler work.
  • Facilitate user acceptance testing and review.
  • Support user adoption and change management initiatives.
  • Maintain knowledge pertaining to training and ongoing product education.
  • Develop best practices to ensure operational efficiency.
  • Assist in Program Increment (PI) Planning.
  • Generate routine and ad-hoc product reports to management.
  • Other duties and projects, as assigned. 

As a Product Development Analyst, you will be a member of the ArcBest Process Improvement team in Fort Smith, AR. Your hours will generally be 8:00 a.m. to 5:00 p.m., with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Education: Bachelor’s degree in Business, Computer Science, or other related field, preferred.
  • Computer Skills: Proficient in Microsoft Office Suite and the ability to learn new systems quickly.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


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