Manager, Accounts Payable


What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Manager, Accounts Payable to join the ArcBest team. The Manager, Accounts Payable oversees daily operations, processes, and payments to vendors of ArcBest Corporation and its subsidiary companies. This position manages, directs and develops a team of employees trained to ensure timely and accurate payment of vendor invoices. In addition to maintaining positive vendor and intercompany relationships through cooperation and communication, the Manager, Accounts Payable monitors system integrity and works with the Senior Manager, Financial Services and the IT staff to help guide system design, development and enhancement of the corporation’s A/P process.

Your contribution may include:

  • Develop innovative ways for cost effective payment processing that enables ArcBest subsidiaries to operate more efficiently and effectively to execute their business goals.
  • Manage A/P personnel, assign and direct tasks to the appropriate people and provide one-on-one coaching and development with feedback on performance.
  • Develop and maintain area productivity reports as requested by the leadership team in Financial Services.
  • Review vendor invoice exceptions including discrepancies in amount charged, paperwork accuracy, and vendor addresses, as needed, or as required by internal audit.
  • Collaborate with Owner-Operator Experience department to ensure deductions and payables are processed in accordance with the independent contractor operating agreement (ICOA).
  • Manage the Comdata account, including user access review, invoice reconciliation and payment.
  • Analyze A/P system applications and processes and provide guidance on enhancement.
  • Provide clear and concise project and solution definition, scope, action plans, and communication, including schedule and design.
  • Communicate interactively with vendors and internal expense approvers through phone calls and emails to resolve inquiries concerning vendor payments.
  • Handle various daily and monthly payment exception reports.
  • Review contract payment setups, carrier pricing agreements, and credit applications from vendors.
  • Oversee the filing system for reports, archived AP info, 1099s and processed batches.
  • Track and project dollars spent, payment voucher counts and required labor to accomplish team and department goals.
  • Contact vendors or other employees to secure documents and information needed.
  • Attend A/P seminars and job-related functions to stay current on information.
  • hire new personnel, as needed, with the assistance of Human Resources.
  • Ensure timely recovery of overpayments and payments made in error.
  • Maintain a positive attitude and high level of customer service with both internal and external customers.
  • Create development plans and set individual goals each year for all direct reports.
  • Conduct timely annual performance reviews for each employee.
  • Work and contribute in a team setting to accomplish overall corporation, department, and individual goals.
  • Utilize different TMS systems to process carrier invoices and reconcile issues between the TMS and ArcBest financial systems. 
  • Other duties and projects, as assigned.

As the Manager, Accounts Payable, you will be a member of the ArcBest Financial Services team in Fort Smith, AR. Your work hours will be 7:00AM - 6:00PM with occasional irregular hours depending on workload. Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferably in Engineering, Accounting, Finance, Business Management or Information Technology. 

Experience: Minimum, four years’ experience in accounting, finance and/or revenue accounting. Minimum, two years’ experience in a leadership position. Prior experience communicating with vendors relating to payment.

Computer Skills: Proficient in Microsoft Office Suite with a focus on Excel and ten key skills.

Other Requirements: Working knowledge of all ArcBest organization, business units, resources, systems. Broad understanding of the Supply Chain and Transportation industry. Strong understanding of Information Technology capabilities relating to developing, enhancing and purchasing applications to meet the needs of ArcBest subsidiaries.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


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