Product Owner Capacity Systems


What You'll Do

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Product Owner, Capacity Systems to join the ArcBest team. The principle purpose of the Product Owner is to help prioritize, plan, and manage products in support of ArcBest Capacity initiatives.  This includes ownership through the implementation phase and beyond in support of the overall business strategy. The Product Owner manages both the tactical and strategic work associated with maximizing product value.

Your contribution may include:

·       Represent the business needs to drive feature development and implementation through collaboration with stakeholders and IT delivery teams

·      Possess intimate knowledge of the product(s), including value proposition, key features, process flows, business goals, and KPIs

·      Support the business by applying cross-functional subject matter expertise of business processes, systems, and integration to facilitate continuous improvement and innovation

·      Build and leverage working relationships with stakeholders, other Product Owners, and IT to achieve strong buy-in and facilitate successful feature implementation

·      Lead requirements gathering efforts as needed – consulting with IT and internal stakeholders

·      In partnership with the development team, clearly define user stories and acceptance criteria

·      Maintain a prioritized feature backlog based on ROI, alignment with product strategy, and resource capacity – understand value, complexity, and timelines to prioritize decision-making

·      Coordinate system release timing, communication, and training

·      Regularly collect and analyze user feedback and data using qualitative and quantitative techniques to better understand how people interact with the product(s) and discover opportunities for improvement

·      Present information to make recommendations, drive projects forward, and/or share results

·      Regularly read trade journals, product reviews, and other publications to stay abreast of industry trends.  Attend relevant conferences and trade shows.

As a Product Owner, Capacity Systems, you will be a member of the Process Improvement team.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Degree in computer science, engineering, business or a related field
  • 5 or more years’ experience in the transportation logistics industry
  • Strong research, problem solving, analytic, business analysis and project management skills
  • Excellent organizational and communication skills
  • Ability to develop strong relationships and build consensus among cross-functional stakeholders with different objectives and perspectives
If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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