Product Owner, Quotation Systems

AR, FORT SMITH

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Product Owner, Quotation System to join the ArcBest team. The Product Owner, Quotation Systems helps prioritize, plan, and manage products in support of ArcBest quoting initiatives. This includes ownership through the implementation phase and beyond in support of the overall business strategy. The Product Owner manages the tactical execution of product objectives while assisting in driving the strategic vision to maximize product value. 

Your contribution may include: 

  • Represent the business needs to drive feature development and implementation through collaboration with stakeholders and IT delivery teams.
  • Possess intimate knowledge of the product(s), including value proposition, key features, process flows, business goals, and KPIs.
  • Support the business by applying cross-functional subject matter expertise of business processes, systems, and integration to facilitate continuous improvement and innovation.
  • Build and leverage working relationships with stakeholders, other Product Owners, and IT to achieve strong buy-in and facilitate successful feature implementation.
  • Lead requirements gathering efforts as needed by consulting with IT and internal stakeholders.
  • Define user stories and acceptance criteria clearly in partnership with the development teams.
  • Maintain a prioritized feature backlog based on ROI, alignment with product strategy, and resource capacity – understand value, complexity, and timelines to prioritize decision-making.
  • Coordinate system release timing, communication, and training.
  • Collect and analyze user feedback and data using qualitative and quantitative techniques to better understand how people interact with the product(s) and discover opportunities for improvement.
  • Present information to make recommendations, drive projects forward, and/or share results.
  • Read trade journals, product reviews, and other publications to stay abreast of industry trends - attend relevant conferences and trade shows.
  • Other duties and projects, as assigned.

As the Product Owner, Quotation System, you will be a member of the ArcBest Sales & Customer Engagement Operations team. Your work hours will be 8:00AM - 5:00PM with occasional irregular hours depending on workload. Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferably in computer science, engineering, business or a related field.

Experience: Minimum, five years’ experience in the logistics industry, preferred.

Computer Skills: Proficient in Microsoft Office Suite.

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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