Quotation Analyst

AR, FORT SMITH

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Quotation Analyst to join the ArcBest team. The Quotation Analyst provides market-competitive rate quotes and meet revenue and profit goals for Customer Solutions.  Increase ArcBest’s footprint as a single source provider of logistical solutions.

 

Your contribution may include:

  • Provide market-competitive pricing decisions for ArcBest’s spot quote markets while maintaining profitability and market share.
  • Provide published rate quotes to customers.
  • Make pricing decisions on multiple-quote scenarios.
  • Evaluate and analyze the optimum mode(s) of transportation for shipments.
  • Utilize negotiating skills and sales techniques in order to secure business.
  • Answer customer and field questions regarding specific shipments and provide information on various logistical solutions.
  • Resolve other customer-service related issues which may be outside the scope of the department, through training or contacting other areas for assistance.
  • Evaluate and adjust quotes and freight bills, as necessary.
  • Maintain a positive attitude in a highly intense environment.
  • Be detail oriented and enjoy a fast paced, multi-tasking, customer-service minded environment.
  • Display sense of urgency and ability to work under pressure, with attention to detail.
  • Work in a team environment to accomplish departmental goals and to meet the needs of customers.
  • Other duties and projects, as assigned.

As the Quotation Analyst, you will be a member of the ArcBest Customer Solutions team. Your work hours will be 8:00AM - 5:00PM with occasional irregular hours depending on workload. Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferred.

Experience: Customer service, sales, and/or prior transportation knowledge preferred.

Computer Skills: Microsoft Office Suite, preferred.  Proficient in Microsoft Outlook.

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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