Student Worker, Field Sales Support

AR, FORT SMITH

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 


Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.


Currently, we are looking for a Student Worker, Field Sales Support to join the ArcBest team. The Student Worker, Field Sales Support assists with internal and external sales support to assigned Field Sales representatives. This position uses effective customer, Service Center, and field communication to assist in making decisions that resolve urgent transportation-related scenarios across all ArcBest market offerings.


Your contribution may include:

  • Provide accurate information on the entire suite of logistics solutions offered by ArcBest.
  • Learn and adhere to internal work processes and standard operating procedures.
  • Assist with scheduling shipments.
  • Communicate shipment requirements to the local Service Center.
  • Assist with providing quotes, pickup requests, and review billing disputes.
  • Engage customer, carrier, and internal ArcBest contacts through phone and multiple inboxes.
  • Communicate shipment statuses to both internal and external customers.
  • Handle customer phone calls.
  • Provide timely notifications of service options, conflict resolutions, and re-consignments.
  • Other duties and projects, as assigned.

As a Student Worker, Field Sales Support , you will be a member of the ArcBest Customer Solutions team in Fort Smith, AR. This is a part time position that will average fewer than 30 hours per week. Typical hours are 8:00 am – 5:00 pm with occasional irregular hours depending on school schedule and workload.


Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Currently pursuing a Bachelor’s degree in a related field.

Computer Skills: Proficient understanding of PC and mainframe computer applications, including Microsoft Office Suite, preferred.


If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


REF 10116

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