Student Worker - Financial Services

AR, FORT SMITH

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Accounts Receivable Student Worker to join the ArcBest team. As a Student Worker, you will be responsible for managing daily account balances for customers, identifying delinquent payment situations. You will also be responsible for the collection of delinquent accounts by contacting customers and investigating circumstances of non-payment. 

Your contribution may include:

  • Working on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
  • Resolving account past due issues, billing disputes, misapplied payments, and other requests as needed to ensure accurate and timely payment of invoices.
  • Determining root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
  • Provide the highest level of customer service for both internal and external customers.
  • Applying knowledge and understanding of individual customer accounts to efficiently and effectively handle account balance inquiries.
  • Maintaining a positive attitude in a highly intense environment.
  • Building, developing, and growing all internal business relationships vital to the success of increasing revenue growth and customer experience.
  • Improving quality, productivity, and effectiveness through the Quality Process in the handling of customers with a past due A/R balance.
  • Working and contributing in a team setting to accomplish overall department and individual goals.

As a Student Worker, you will be a member of the ArcBest Financial Services Team. Your hours will be within Monday through Friday, 7:00am to 6:00pm, with irregular hours that may occur depending on work load. The Student Worker hours will be part time; working less than 30 hours per week.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Proficient in the entire suite of Microsoft Office programs.
  • Must be a student working towards a degree.
  • Must be able to maintain highly confidential information.

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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