Trade Compliance Analyst


What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Trade Compliance Analyst to join the ArcBest team. The Trade Compliance Analyst collaborates with key stakeholders across the organization, including Operations, Human Resources, Pricing, Marketing, Sales, Information Technology, Legal and Risk Management, to execute on key compliance components and increase trade compliance awareness. The position offers a high degree of responsibility and exposure to government authorities. The Trade Compliance Analyst is responsible for providing superior analytical and interpersonal skills while focusing on growth opportunities for in-bond revenue and business across all modes of our business. In addition, the Trade Compliance Analyst is responsible for facilitating international trade through the ACE and ACI customs portals, managing projects, maintaining customs certifications and bonded warehouse licenses, facilitating bond authorizations, and executing on regulatory reporting requirements.

Your contribution may include:

  • Grow ArcBest wallet share within the teams managed regions while leveraging cross-sell techniques, tactical oversight, and strategic problem solving.
  • Build relationships and directly communicate with customers to identify requirements and instill confidence in the company’s ability to meet agreed upon requirements.
  • Create and architect solutions to become the preferred point of contact for regional compliance.
  • Design and implement customized solutions to meet the ever-changing requirements for high-output and high-potential customers.
  • Administer 3rd party systems, such as Descartes ViaTrade, Veroot, IACMS, CTPAT and Trusted Trader Portal to effectively oversee international trade.
  • Administer multiple business accounts in the U.S. Customs and Border Protection (CBP) Automated Commercial Environment (ACE) and Canada Border Service Agency (CBSA) Advance Commercial Information (ACI) portals.
  • Administer the In-bond Admin System (IAS) to ensure regulatory reporting compliance in compliance with the Code of Federal Regulations (CFR).
  • Assist with contract reviews as it pertains to area of responsibility.
  • Build and leverage working relationships with key stakeholders across multiple business units to provide guidance and facilitate corrective action, as well as appropriate licensing.
  • Collect and analyze feedback and data to identify opportunities for improvement.
  • Create knowledge base articles and standard operation procedures that drive compliance.
  • Define, measure, analyze, improve, and control Key Performance Indicators (KPI’s).
  • Facilitate weekly, monthly, and quarterly meetings with internal and external stakeholders.
  • Have a strong competency in digital customer engagement while utilizing all channels of digital communication.
  • Possess intimate knowledge of Trade Compliance, including system applications and tools, regulatory reporting requirements, process flows, business goals and KPIs.
  • Present information to make recommendations, drive projects forward and/or share results.
  • Review, authorize, and file entries for in-bond movements.
  • Travel intermittently to support the department’s goals and objectives, to include public speaking engagements.
  • Maintain a positive attitude in a highly intense environment while providing industry leading customer solutions and service.
  • Provide weekend and after-hours coverage, as required.
  • Work in a team setting to accomplish department goals.

Other duties and projects, as assigned.

As a Trade Compliance Analyst, you will be a member of the ArcBest Customer Solutions team in Fort Smith, AR. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferred. Experience will be considered in lieu of formal education.

Experience: Minimum, five years’ experience in Trade Compliance or similar procurement role.

Computer Skills: Proficient with Microsoft Office Suite. Working knowledge of DB2 and Structured Query Language (SQL) is preferred.

Other Requirements: Knowledge of Trade Compliance, regulations pertaining to international freight movements. Knowledge of international supply chain security programs, regulations, and laws as well as operating companies and products and services they provide. Knowledge of various departments, and service center policies, procedures, and systems.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


Be the first to know about new career opportunities!

Join our talent network to be notified about future job postings.

Join Our Talent Network