Air Freight Specialist II


What You'll Do

This position offers a hybrid option after training is complete in the office.

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for an Air Freight Specialist II to join the ArcBest team. As a member, you will assist with the booking and tracking of international airfreight shipments. This position works in a fast-paced operation, must be flexible to changing work hours, and maintain a drive to succeed.

Your contribution may include:

  • Answer telephone calls with strong emphasis on customer care.
  • Communicate directly with clients, agents, and overseas partners via phone and email.
  • Assist with quoting, pricing, and fulfillment of orders for presentation to customers.
  • Prepare and create documentation for GFF shipments.
  • Coordinate with team members to ensure collaborative environment.
  • Track and trace, update milestones, and distribute data accordingly.
  • Understand and execute Corporate SOP’s.
  • Assist in mentoring and training Air Freight Specialist I, as needed.
  • Other duties and projects, as assigned.

As an Air Freight Specialist II, you will be a member of the ArcBest International Air team in Medina, OH. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferred.

Experience: Minimum, two years’ experience as an Air Freight Specialist I or similar job function. Must meet or exceed expectations for Air Freight Specialist I.

Certifications: DG Certified, fully versed, and capable in IATA DG Regulations and application. TSA trained and fully aware of all compliance requirements.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


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