Owner-Operator Experience Intern


What You'll Do

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Minority/Female/Vet/Disability

Position Summary

The primary responsibility of the Owner-Operator Fleet Experience Intern is to assist the Owner Operator Fleet Experience team with the onboarding and retention of all Independent Contractors.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

Position Responsibilities

          Assist in the design, generation, and analysis of fleet satisfaction surveys to improve engagement and satisfaction levels with the organization

          Complete outbound phone calls to gauge and track fleet satisfaction levels

          Assist in event planning for Panther’s annual Fleet Owners Meeting

          Assist in fact finding, process review and design layout for a new internal software offering aimed at streamlining employee productivity and operational efficiency

          Assist in fact finding, process review and design layout to update the Panther Fleet Mobile App

          Assist in fact finding, process review and design layout to update the Panther Fleet Web

          Analyze past fleet surveys to identify trends and patterns that may assist in the design of future fleet experience projects

          Other duties as assigned.

Position Qualifications

Competencies and Skills:

  • – Ability to fit into a changing working environment
  • – Ability to use thinking and reasoning to solve a problem
  • – Ability to be self-confident and support and defend decisions
  • – Ability to communicate effectively with others using the spoken word
  • – Ability to communicate in writing clearly and concisely
  • – Ability to serve both internal and external clients
  • – Ability to pay meticulous attention to all aspects of a situation or task
  • – Ability to find be structured and methodical in work
  • – Ability to find a solution for or to deal proactively with work-related problems.
  • – Ability to effectively build relationships with customers and co-workers

Education:             Must be pursuing a college degree.  Human Resources, Marketing, Supply Chain, and Business majors preferred. Minimum 3.0 GPA, required.

College degree in logistics preferred.

Computer Skills:    Basic computer skills. Experience with Microsoft Office suite including Outlook, Word, Excel, and PowerPoint.

Work Environment

                                                          This is a corporate office environment with multiple workstations.

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