Coordinator

NC, CHERRYVILLE - FLEETNET

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Coordinator to join the FleetNet team. As a Coordinator, you'll be responsible for diagnosing roadside breakdowns/issues and walking customers through resolutions. 

Your contribution may include:

  • Assess and assign open mechanical breakdown events
  • Verify that proper authorization has been obtained to dispatch the event
  • Assign appropriate and nearest repair vendor to make requested repairs
  • Advise the customer of the estimated time of arrival on the event and follow instructions per their requirements
  • Make supervisor on duty aware of any delays with the vendors estimated time of arrival or problems with repairs
  • Work with follow up when problems arise
  • Assist with new inbound event calls as necessary
  • Assist as needed in resolving customer inquires
  • Other duties as assigned by your immediate supervisor or other management

As a Coordinator, you will be a member of the FleetNet Team. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Diesel mechanic knowledge is preferred
  • Good customer service skills
  • Ability to work closely with other staff members
  • Good typing skills
  • Flexibility with schedule
  • Work weekends, nights and holidays

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

Share

Join our Talent Network

Be the first know about new career opportunities!

Sign Up

Be the first to know about new career opportunities!

Join our talent network to be notified about future job postings.

Join Our Talent Network