Senior Analyst Dedicated Development


What You'll Do

What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. 

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for an Senior Analyst Dedicated Development to join the ArcBest team. As a member, you will develop and manage processes in order to maintain and grow high-potential accounts. This position demonstrates superior analytical and interpersonal skills while working directly with ArcBest's largest customers. This position also works to increase ArcBest's footprint in the shipping industry while providing an industry-leading customer experience.

Your contribution may include:

  • Design and implement customized solutions to meet the ever changing requirements for high-output and high-potential customers.
  • Deliver market-competitive pricing decisions for ArcBest customers while maintaining profitability and market share.
  • Determine pricing decisions on multiple-quote scenarios.
  • Provide transactional spot quotes to customers.
  • Monitor compliance of standard operating procedures and correct potential non-conformance for assigned accounts.
  • Build relationships, both internally and externally, to provide an industry leading customer experience.
  • Communicate directly with customers to identify requirements and instill confidence in ArcBest's ability to meet agreed upon requirements. ·
  • Maintain a positive attitude in a highly intense environment.
  • Provide account reporting on a regular basis.
  • Support ArcBest and the department in mode optimization.
  • Provide weekend and after-hours coverage, as required.
  • Research, reduce and/or remove charges on freight bills, as necessary.
  • Collaborate cross-departmentally to meet customer needs.
  • Other duties and projects, as assigned.

As an Senior Analyst Dedicated Development, you will be a member of the ArcBest Dedicated Operations team in Sparks, NV. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Education:
    • Bachelor’s degree, preferred. Experience will be considered in lieu of formal education.
  • Experience:
    • Minimum, two years’ experience in an analytical role.
  • Computer Skills:
    • Working knowledge of Microsoft Office Suite.
  • Other Requirements:
    • Understanding of ArcBest’s costing model.
    • Understanding of billing, coding, and rating.
    • Understanding of constrictions and abilities in order to provide prime mode optimization.
    • Knowledge of the number functions performed by Dedicated Operations.
    • Knowledge of tariffs, service level pricing, and market conditions.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.


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